Related to everything we do at Riu Rau Rentals

Frequently asked questions

About holiday apartment management

Why hire a holiday apartment management company in Jávea?
Hiring a company that specialises in holiday accommodation management allows you to maximise the profitability of your property without worrying about the day-to-day operations. At Riu Rau Rentals we handle promotion, bookings, guest relations, cleaning, maintenance and administrative management, guaranteeing a professional experience for both property owners and travellers.

Our service includes the creation and optimisation of listings, booking management, guest communication, check-in and check-out, professional cleaning, maintenance, dynamic pricing, and legal and administrative advice.

Yes. You can block dates in the calendar whenever you need to. The property remains yours and you decide when to enjoy it.

We use dynamic pricing based on the season, demand, local events and market behaviour in Jávea and the Marina Alta, in order to maximise occupancy and profitability.
How are bookings and payments managed?

Centralizamos las reservas desde Airbnb, Booking y nuestra plataforma propia. Los pagos son seguros y transparentes, con liquidaciones periódicas al propietario.

Debe contar con licencia turística y cumplir la normativa vigente. Si no la tienes, te ayudamos a gestionarla.

Sí. Es obligatorio por ley. En Riu Rau Rentals nos encargamos de todo el proceso de registro.

Ahorro de tiempo, mayor rentabilidad, menos preocupaciones y un servicio profesional orientado a resultados.

About refurbishment and interior design

Do you offer a refurbishment service for holiday accommodation?

Yes. We offer partial and full refurbishments designed specifically to improve holiday rental performance.

Bathrooms, kitchens, space redistribution, paintwork, flooring, lighting, furniture updates and preparation for holiday letting.
Yes. We design functional, durable and attractive interiors, created to enhance the guest experience and improve profitability.

Because a well-executed refurbishment improves your photos, reviews, nightly rate and number of bookings.

Yes. We coordinate design, suppliers, building work and final handover.

About property sales

Do you sell properties in Jávea?
Yes. We offer partial and full refurbishments designed specifically to improve holiday rental performance.
We are not a traditional estate agency. We offer a local, honest and low-cost intermediation service.
Yes. You are welcome to contact us with no obligation and we will assess your case free of charge.
A personal service with no excessive commission fees, focused on connecting property owners with genuine buyers, particularly within the local area.

Our approach is based more on local networks and genuine buyers than on mass listing portals.

About the blog and tourism content

What is the "What to do in Jávea" section?
It is a guide to plans, experiences and events for discovering Jávea and the Marina Alta throughout the year. It includes monthly activities, local festivals, family outings, romantic getaways and suggestions for enjoying the destination like a local.

Las fiestas patronales, festividades tradicionales y eventos culturales se publican en la sección “Qué hacer en Jávea”, ya que forman parte de los planes y experiencias que pueden disfrutar los viajeros durante su estancia.

En “Recomendaciones” compartimos una selección de restaurantes, actividades, empresas locales y servicios que conocemos de primera mano y que forman parte de nuestra red de colaboradores. Lugares y profesionales que recomendamos por su calidad, trato y conexión con el entorno local.

No. Nuestras recomendaciones se basan en experiencia real y confianza. Colaboramos con muchos negocios locales, pero solo recomendamos aquello que realmente creemos que aporta valor al viajero.

Do you publish content for different times of year?
Yes. We create seasonal content for every time of year: summer, winter, Easter, bank holiday weekends, Christmas, local festivals and special events, with the aim of inspiring travel throughout the year.

“Novedades” es nuestro espacio de actualidad, donde publicamos noticias de Riu Rau Rentals: nuevas propiedades, servicios, colaboraciones, mejoras en la web y proyectos relacionados con el turismo en la Costa Blanca.

No. El blog está pensado tanto para viajeros que buscan inspiración como para propietarios interesados en conocer el destino, el mercado y nuestra forma de trabajar.

About direct booking and trust

Is it safe to book directly with Riu Rau Rentals?

Yes. All bookings are made through our own platform or secure channels, with clear contracts, protected payments and direct support from our team.

Booking directly allows you to get better prices, avoid commission fees from platforms such as Airbnb or Booking.com, and enjoy a more personal and attentive service.

Yes. Our local team is available to answer any questions before you confirm your booking, advise you about the property and help you choose the accommodation that best suits your needs.
Yes. We offer direct 24/7 support throughout the entire stay to resolve any issues, queries or needs that guests may have.
What happens if I have a problem at the accommodation?
Our maintenance and customer service team acts swiftly to resolve any issues, ensuring a comfortable and worry-free stay.
Yes. We can arrange airport transfers, activities, private experiences, local recommendations and additional services on request.
Because we are a local team with genuine experience in tourism management, a personal approach and a model built on transparency, direct booking and the creation of quality experiences.
Shall we have a chat?

Contact Riu Rau Rentals

Whether you are a property owner wanting to find out how we can help you manage your property, or a traveller with questions about one of our accommodations, we will be delighted to hear from you. Drop us a message and we will get back to you as soon as possible, in a friendly and personalised way.

+34 679 95 00 12

Call us or send us a WhatsApp message. We'll get back to you as soon as we can.

hola@riuraurentals.com

Drop us an email and we'll reply within 24 hours.