Last updated: 17 March 2026
In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), the following information is provided:
Controller: Riu Rau Rentals
NIF/CIF: 53627695K
Postal address: Carretera Benitachell n3, Jávea (03730), Alicante, Spain
Email address: hola@riuraurentals.com
Website: https://riuraurentals.com
Data Protection Officer (DPO): Not applicable.
We may collect and process the following data:
Data provided by the user: full name, email address, telephone number, data necessary for the management of bookings or services, and billing details (where applicable).
Automatically collected data — when you browse the website: IP address, browser and device type, pages visited, browsing duration, and cookies (see Cookies Policy).
Data is used for the following purposes:
3.1. Customer service: responding to enquiries or requests, and managing communications.
3.2. Service management: managing bookings or tourism services, and coordinating with clients.
3.3. Billing and legal obligations: issuing invoices, and complying with tax and accounting obligations.
3.4. Website security: fraud prevention, and protection against unauthorised access.
Data is not used for purposes other than those stated above.
The legal bases are: performance of a contract (Art. 6.1.b GDPR), legal obligation (Art. 6.1.c GDPR), consent (Art. 6.1.a GDPR), and legitimate interest (Art. 6.1.f GDPR) for website security.
Data will be retained: for the duration of the relationship with the user, and for the statutory periods: 4 years (tax obligations) and 6 years (accounting obligations). Enquiries without a resulting contract: maximum 1 year. Thereafter, data will be deleted or blocked in accordance with the applicable regulations.
Data will not be disclosed to third parties except: where required by law, or to necessary service providers (hosting, email, etc.). All providers comply with the GDPR through data processing agreements.
No international data transfers are envisaged. Should tools outside the European Economic Area be used in the future, appropriate safeguards in accordance with the GDPR will be applied.
You may exercise the following rights: access, rectification, erasure, restriction, portability, and objection. You may also withdraw your consent at any time.
How to exercise your rights: by email at hola@riuraurentals.com, or by post to the address above. Proof of identity may be requested. Response time: 1 month.
Complaints: you may contact the Spanish Data Protection Agency at https://www.aepd.es
Appropriate security measures are applied, including SSL certificate (HTTPS), access controls, backups, and up-to-date systems. However, the internet is not completely secure.
This website uses technical cookies and, where applicable, analytical cookies. Non-essential cookies are only installed with the user’s consent. You can manage your preferences through the website’s cookie panel.
This website may contain links to external pages. We are not responsible for their privacy policies.
This Policy may be updated due to legal or operational changes. The current version will always be available on the website.
Use of this website implies acceptance of this Privacy Policy.
